Shipping policy

SHIPPING POLICY

Last updated: November 8, 2026

Thank you for shopping at CRAFT STUDIO.

We work hard to prepare and ship every order carefully and safely.

Shipping within the United States

We currently ship within the United States.

Shipping costs

Shipping costs are calculated and shown at checkout before you complete your purchase. You will be able to see all available shipping options during checkout.

Estimated delivery time

Our estimated delivery time is approximately:

5 to 8 business days.

Business days usually do not include Saturdays, Sundays or holidays.

Delivery times are estimates and may vary due to circumstances such as:

  • The customer's location.
  • Order volume.
  • Weather conditions.
  • Holidays.
  • Carrier delays.
  • Situations beyond the reasonable control of CRAFT STUDIO.

Order preparation

Every order is carefully checked and prepared before shipping.

Because our products are made from natural wood, there may be small differences in grain, tone, texture and other natural characteristics.

Shipping address

The customer is responsible for providing a complete and correct address.

If you notice an error in your address after completing your purchase, contact us immediately: supportcraftstudio@gmail.com

We will try to correct the address if the order has not shipped yet.

Once the package has been handed over to the carrier, we cannot guarantee that its destination can be changed.

Tracking

When the shipping service includes tracking, you will receive the tracking information at the email address associated with your order.

It may take some time after the label is created for the carrier to show updates.

Delays

Delivery dates shown are estimates.

If your order is significantly delayed, contact us at: supportcraftstudio@gmail.com

We will do everything reasonably possible to help you locate your shipment.

Package marked as delivered

If the carrier shows that your package was delivered but you cannot find it:

  • Check the entrance, porch, garage and nearby areas.
  • Ask other people who live at the address.
  • Ask nearby neighbors.
  • Wait until the end of the day.
  • Contact the carrier using the tracking number.

If the package still does not turn up, contact us so we can review the case.

Items damaged in transit

If your package arrives damaged, keep the product and packaging and contact us as soon as possible.

We may ask for photos of the product and the packaging.

Wrong item

If you received a different product or size than the one you ordered, contact us at: supportcraftstudio@gmail.com

We will review the case and provide a solution.

Contact

CRAFT STUDIO
supportcraftstudio@gmail.com
28501 SW 152ND AVE LOT 149
HOMESTEAD, FL 33033
United States